The Emergency Ride Home Program is for GO831 commuters, who would like to leave their car at home, but worry about being stranded if there is a family emergency or if they are asked to work late. The program offers “peace of mind” to commuters by providing reimbursement for a taxi, ride share service or rental car in an emergency situation.
Smart commuters who live, work or go to school in Monterey County and are participating in GO831 at least once a week are eligible to participate in the Emergency Ride Home program.
Emergency Ride Home Program Registration
Participants can register for the Emergency Ride Home program by filling out the application:
- Download the application
- Pick up the application at the Transportation Agency for Monterey County office, located at 55-B Plaza Circle, Salinas
- Or pick up an application from a participating employer or smart commute ambassador.
Emergency Ride Home Program Reimbursement
Should an emergency occur due to an illness, crisis or unexpected overtime required by their employer on a day they use an alternative mode of transportation, participants can call a cab or rent a vehicle to get home.
On their next working day, the participants must submit an Emergency Ride Home reimbursement request to their employer or smart commute ambassador. Once signed, that form along with a copy of a receipt must be submitted to the Transportation Agency for authorization. Within two weeks, the commuter will be reimbursed up to $60 for the authorized expense. Commuters are allowed one reimbursement per month while enrolled in the program.
Emergency Ride Home Program Limitations
Participants may not use the Emergency Ride Home program for any of the following reasons:
- personal errands
- medical or dental appointments
- business travel
- job related injuries
- a natural disaster
- missed ride home
- or other reasons that may be deemed an invalid use of the program, as determined by the program administrator.
Emergency Ride Home Program Contact Information
For more information about the Emergency Ride Home program, call 831.422.POOL or email Theresa@tamcmonterey.org.